Human Rights
Human Rights Management Organization
Human Rights Due Diligence
Grievance Handling
The company operates a process for handling human dignity violations and grievances experienced by employees and stakeholders across all business activities. Reports can be made anonymously through the Unethical Conduct Reporting Center, and the Human Rights Center promptly provides responses to the received reports. Depending on the case, personnel actions may be taken through an audit
We ensure anonymity and secure procedural transparency in the grievance handling process, strictly prohibiting any disadvantage or secondary harm to the reporter and the victim. We thoroughly respect human rights in the grievance handling process by institutionalizing punitive measures for any violations
Incident Investigation
Counseling and investigation of relevant parties after incident reception
Review and Processing
Fact verification and appropriate actions based on the received report
Notification of Results
Feedback on review results and processing details
Completion
Step | Step1 | Step2 | Step3 | Step4 | Step5 | Step6 |
---|---|---|---|---|---|---|
Process | Incident Awareness | Report Reception | Victim Protection Measures | Incident Investigation | Personnel Action | Post-Management |
Key Details | Anyone Can Report | Initial Counseling Within 24 Hours | Prompt Spatial Separation | Fact-Finding Investigation | Disciplinary Review by HR Committee | Monitoring for Secondary Harm |
Responsible Department | All Employees | Human Rights Center | HR Department | Human Rights Center | HR Department | Human Rights Center, HR Department |
Confidentiality Agreement: Mandatory signing by all investigation participants
Victim Protection Measures: Legal and medical/counseling support at the request of the victim
Legal Support: An in-house dedicated lawyer is assigned, and external legal representation is available upon request
Medical Support: Coverage of medical expenses for illnesses caused by violations of sexual ethics
Counseling Support: Support for psychological counseling programs by professional counselors at the Mindfulness Center
Codification into Company Regulations: Establishing victim remedy and prevention of secondary harm as company policies
Preventive Management: Mandatory sexual harassment prevention training for all employees and the implementation of a mutual respect pledge for gender equality
Category | Metric | Unit | 2021 | 2022 | 2023 | 2023 Goal | 2024 Goal |
---|---|---|---|---|---|---|---|
Online | Sexual Harassment Prevention Training Completion Rate | % | 100 | 100 | 100 | 100 | 100 |
Disability Awareness Training Completion Rate | % | 99.7 | 99.7 | 98.9 | 100 | 100 |